Need Help Tracking Your Order?

If you’re looking to track your order or haven’t received your tracking number, we’re here to help!
 

Please email us at customerservice@petpalsgroup.com with your order number, and we’ll get back to you with your tracking details as soon as possible.

​

Tip: Your order number can be found in your confirmation email.

Have an account with us?
Simply sign in and head to the Orders section to view your past purchases, order details, and tracking information.

​

Please note: We do not ship to P.O. Boxes or APO addresses.