Replacement Parts Request | PetPals 2026 Official Website

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Replacement Parts Request Form

Need a replacement part for your PetPals product? Complete the form below, and our customer service team will review your request.

Warranty Information

Products purchased within the first 90 days qualify for free replacement parts, subject to our replacement policy. Requests outside this period may have to pay for discounted or full priced replacement parts.

First name

Last name

Email

Phone

Issue:

Product Name or SKU #

Part Number or Letter

Quantity Requested for Replacement

Purchase Date

Order Number

Purchase Location

Proof of Purchase (for orders not placed on our website)

Photos of Damaged or Defective Part(s)

Where to ship the replacement parts:

Multi-line address

Country/Region

Address

Address - line 2

City

Zip / Postal code

Additional Notes (optional)

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